How to File a Claim
Filing an Employment Standards claim in Manitoba is free and can be done without a lawyer. The Employment Standards Branch is the office that handles claims. They publish current forms, intake processes, and contact details on their website.
Before You File
Section titled “Before You File”Get these in order, it will make the whole process smoother and your claim much stronger.
1. Identify What You’re Claiming
Section titled “1. Identify What You’re Claiming”Be specific about the entitlements you believe were violated:
- Unpaid wages (regular hours)
- Unpaid overtime
- Unpaid vacation pay
- Unpaid general (stat) holiday pay
- Termination pay / pay in lieu of notice
- Other (working through vacation, deductions, etc.)
Write down a rough estimate of what you believe you’re owed and how you got to that number. The intake officer will refine this, but going in with a clear ask helps.
2. Gather Your Documentation
Section titled “2. Gather Your Documentation”See Evidence and documentation for the full list. At minimum:
- Your offer letter and employment contract (if any)
- Pay stubs / wage statements
- Your own log of hours worked
- Any termination letter, layoff notice, or severance offer
- Emails or messages relevant to the violation
- Records of any complaint you raised internally
3. Confirm the Limitation Period
Section titled “3. Confirm the Limitation Period”For former employees, the claim window is 6 months from the end of employment. If you’re close to that limit, file first and refine documentation later. The filing date is what locks in the limitation.
Filing the Claim
Section titled “Filing the Claim”The Employment Standards Branch accepts claims through:
- Online intake (a web form)
- By phone (an officer can take your information)
- In person or by mail to a branch office
Whatever channel you use, you’ll provide:
- Your contact information
- The employer’s name, address, and contact information
- Your dates of employment
- A description of what you’re claiming and why
- Supporting documents (you can usually attach later if not ready)
You will not need to pay a fee.
What Happens Next
Section titled “What Happens Next”Once your claim is filed:
- An intake officer is assigned. They’ll contact you to confirm details and may ask follow-up questions.
- The employer is contacted. The branch will reach out to your employer for their side.
- Resolution attempt. Many claims resolve at this stage, through the employer agreeing to pay what’s owed, or through clarifications on both sides.
- Field officer involvement if intake can’t resolve it. A field officer can compel records and issue a formal judgement.
- Appeal, by either side, to the Manitoba Labour Board.
This is described in detail on What the process looks like.
A Note on Your Former Employer’s Reaction
Section titled “A Note on Your Former Employer’s Reaction”Your employer will be told you’ve filed a claim. This is unavoidable, they have to be given the chance to respond. Some employers settle quickly when a claim is filed; others dig in. Either way, retaliation against an employee for filing a claim is prohibited under the code, both for current and former employees.
If you’re a current employee and concerned about retaliation, document your performance and treatment carefully from the moment you file.